6 Website Design Mistakes to Avoid
What do you expect your website to do for your business? If you’re like me – and I bet you are – the ultimate goal of your website is to drive more business through your door. Whether it’s an e-commerce site, an outbound marketing site used to generate leads, or an inbound marketing site designed to establish your authority, the real reason to have a website is to promote your business. Did you ever consider you website might be losing business for you?
3 Light Bulb Moments That Helped My Business
Do you ever get to the bottom of your "to do" list? Like most people, I know what I should be doing. I have a long list of things I want to do, as well. While it’s much easier to “say” than to “do”, I’ve been making inroads into some important areas of content marketing. I’ve had a few “light bulb moments” along the way.
4 Ways to Improve Your Customer Experience with Content Marketing
As some of you may know, I’ve just returned from a week-long vacation at a beachside resort in Bali. The goal of the trip was to escape the Perth winter and entertain my little boy in the process. I didn’t expect to do much except sit poolside with a book in hand, soaking up the sun and rejuvenating in the process. Surprisingly, the week turned out to be a case study in how good content can improve the customer experience.
The ProBlogger 7 Link Challenge
Darren Rowse from ProBlogger challenged his readers to a 7 Link Challenge. I was in the middle of writing another post but that can wait. This is a fun exercise and I don’t often take time to participate in the many blogging activities crossing my desk.
Blog Logistics: A Key Insight for Your Content Marketing Strategy
Where does your blog live? I’ve been speaking a lot lately about content marketing and the importance of blogging. A company blog is one of the most effective tools in your content marketing strategy. It classifies as both content and social media. It has more direct impact on your organic SEO than almost anything else.
Please Change My Sheets: Dirty Laundry in Marketing Communications
In a former career, I travelled the world as an international representative for a multi-national software company. I had a big quota and the expense account to match it. A lot was expected of me and, in return, I stayed in the best hotels, ate at the best restaurants and worked with some of the best people in the world. It was a luxurious backdrop to a gruelling job.
Interesting Research Supporting a Content Marketing Strategy
The buzz around Content Marketing is building. I’ve been writing about it for over year but I’m sensing the bandwagon is picking up speed. As with any topic in the blogosphere, a lot is being published that’s not particularly useful. Some of it is simply flirting with the truth – making fantastical claims without any real data to back them up.
Customer Lip Service: Scripted Responses, Broken Promises and Other Bad Ideas
Make no mistake, this is a tale of woe. I’m dumping a long-term service provider for one reason. Their customer service pushed me over the edge.
9 Essential Ways LinkedIn Improves My Business
Are you getting the most of LinkedIn? I’m always surprised when I hear people say they need to think about opening an account on LinkedIn. I understand the reservations professional people have about creating a social media persona. When it comes to LinkedIn, the benefits far outweigh the perceived risk associated with many online tools.
Excuse Me, That's Not a Word
It started with a little tweet about alot. Soon after, I tried to get through a post from a respected blogger and marketer who lost me with “impactful”. Not realising I was starting something, I asked the Twitterverse if “impactful” bugged anyone else and what non-words did they find annoying. It turns out I’m not the only one harbouring a few pet peeves about the English language.
